What's New on Xtime
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Service More Cars
in Less Time

Approvals in as fast as
6 minutes
when dealers send video with ASRs

Request a Demo

Service More Cars
in Less Time

Approvals in as fast as
6 minutes
when dealers send video with ASRs

Request Demo

Are You Leaving $214 Billion in Potential Revenue on the Table?

Without a consistent, digital inspection process, you don’t have the visibility necessary to track opportunities to improve. You need an intuitive technology solution that delivers a more convenient and transparent experience, so you don’t miss out on your cut of more than $214 billion dollars in potential revenue. 

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Maximize shop efficiency and effectiveness while growing ASR approvals.

$ 0

Boost per Repair Order

Source: Data from all Xtime dealers between August 2022 and July 2023.

It Starts with Trust

Trust is one of the most important qualities your customers consider when they choose a service provider. With Xtime Inspect, you build a customer’s faith in you with transparency, enhancing the way you inspect vehicles and communicate recommendations and service updates. Believing in you and your recommendations leads to faster approvals and higher profits.  

Approvals in as fast as

0 Mins

when dealers send video with ASRs

Play Video

Source: Based on median approval time for dealers using Xtime Inspect and Enhanced Multimedia, January to August 2023.

Could Your Multipoint Inspection Process Improve Consumer Trust?

These are the keys to consistency and productivity in your service department along with satisfaction for your customer.

Use them to grow transparency and profits.

Custom Multipoint Inspection Process

Get maximum shop control, efficiency, and effectiveness with a uniform, digital inspection process, so that you can identify additional revenue opportunities and operational improvements with real-time dashboards and scoreboards that display your critical KPIs.

Easy Picture and Video Capture and Share

Take and send video to your customers with Enhanced Multi-Media. With robust video capability and mobile app support, Enhanced Multi-Media drives increased customer transparency and dollars per repair order.

Mobile Access

Give technicians the ability to perform inspections from their iOS or Android device so they can capture notes and pictures at any time. The data collected is updated in real time so your techs don’t lose time switching from phone to desktop.

Advanced In-Dealership Communications

Enable an exceptional collaboration experience with Intra-Dealer Chat. With the ability to share rich media among dealership personnel, and filter chats by RO status, Intra-Dealer Chat can help boost efficiency and profits while enhancing the way your service department communicates.

Real-Time Customer Status Updates

Keep your customers informed while you free up your advisors’ time. With Service Tracker, your customers receive service status updates in the palm of their hand for improved transparency, eliminating the need for multiple phone calls to their advisor while improving customer satisfaction.

Customer Payment Options

Increase dollars per repair order by making it easy to say yes to pricy repairs when you provide your customers with easy-to-use service financing options using FlexPay. Available with service financing partners DigniFi and Sunbit.

Enhanced Multi-Media and Improved Service Experience

Visual documentation from photos and videos makes it easier to say yes to service and repair recommendations while ensuring you have the customer’s best interest in mind.

Automatic Declined Services Capture

Store all declined service recommendations for later customer follow up and a centralized service history reference at the next visit.
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Custom Multipoint Inspection Process

Get maximum shop control, efficiency, and effectiveness with a uniform, digital inspection process, so that you can identify additional revenue opportunities and operational improvements with real-time dashboards and scoreboards that display your critical KPIs.
d-results.png

Easy Picture and Video Capture and Share

Take and send video to your customers with Enhanced Multi-Media. With robust video capability and mobile app support, Enhanced Multi-Media drives increased customer transparency and dollars per repair order.
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Mobile Access

Give technicians the ability to perform inspections from their iOS or Android device so they can capture notes and pictures at any time. The data collected is updated in real time so your techs don’t lose time switching from phone to desktop.
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Advanced In-Dealership Communications

Enable an exceptional collaboration experience with Intra-Dealer Chat. With the ability to share rich media among dealership personnel, and filter chats by RO status, Intra-Dealer Chat can help boost efficiency and profits while enhancing the way your service department communicates.
XTM19-0083_Service-Tracker_Social-Images_1024x572_V1.jpg

Real-Time Customer Status Updates

Keep your customers informed while you free up your advisors’ time. With Service Tracker, your customers receive service status updates in the palm of their hand for improved transparency, eliminating the need for multiple phone calls to their advisor while improving customer satisfaction.
Screen-Shot-2021-03-22-at-5.28.15-PM.png

Customer Payment Options

Increase dollars per repair order by making it easy to say yes to pricy repairs when you provide your customers with easy-to-use service financing options using FlexPay. Available with service financing partners DigniFi and Sunbit.
pexels-photo-248021_40.jpeg

Enhanced Multi-Media and Improved Service Experience

Visual documentation from photos and videos makes it easier to say yes to service and repair recommendations while ensuring you have the customer’s best interest in mind.
declined-services-carousel.jpg

Automatic Declined Services Capture

Store all declined service recommendations for later customer follow up and a centralized service history reference at the next visit.

Grow Satisfaction and Profits

Trust through transparency and ongoing performance improvement starts here.

Request a Demo

What Do Other Dealers Say?

Xtime Inspect strengthened this dealer’s processes and helped them give customers what they need to approve more service recommendations, faster, maximizing shop capacity.  

“When I think about customer experience, top of mind is how we make it easy for the customer to say yes! Picture and video have become the rule, not the exception in my shops. Not only do you get faster approvals to improve your own efficiencies, but you help customers interact with you in the way they prefer – digitally.  We are creating trust with Xtime. We can show our customers exactly what the technician sees so they understand and can easily approve recommendations.”
Screenshot 2023-02-28 at 3.17.00 PM
Tully Williams
Fixed Ops Director at The Niello Company

Source: Xtime Data, Period analyzed Dec. 2019-Nov. 2020 

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Thank You!

Access the Service Technology Buyer’s Kit for Your Dealership below.

Download Your Kit
EMAIL TO A FRIEND

Xtime Optimizes Fixed Ops

Find greater efficiency and drive revenue with powerful service technologies that will bring customers in and keep them loyal to your dealership.

SCHEDULE

increase in retention
0 %

Keep customers coming back with the convenience of online and mobile automotive service appointment scheduling software

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ENGAGE

additional ROs per month
0 /mo.
Create a superior lane experience with the personalized check-in tool that enables tablet reception of self-check-in.
LEARN MORE

INVITE

average additional monthly repair orders
0 /mo.
Target repairs, incentivize appointments, keep your shop capacity fully sold.
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Build Trust to Grow Profit

Gain efficiency and a 35x return on investment.   

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Source: Data from all Xtime dealers between August 2022 and July 2023.

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