Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

xt-blog-header-schedule-tech
Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
Read More
Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
Read More

All Types

ferman-volvo-matt-ketchum
Case Study

Ferman Volvo Cars Uses Xtime to “Treat Customers Like Family”

Ferman Volvo Cars of Tarpon Springs, Florida, is widely known for its dedication to customer experience—one of many reasons that they were voted…
Read More
Nissan Dealership Kelowna
Case Study

Kelowna Infiniti Nissan With Spectrum

With Spectrum, Kelowna Infiniti Nissan manages shop load and offers customers a premium service experience John Hughes, Service Manager at Kelown…
Read More
annica-sunridge-dealer-success
Case Study

Sunridge Nissan Streamlines Its Solution Platforms with Xtime

A few years ago, Sunridge Nissan in Calgary, Alberta, was using multiple solutions for all of its customer needs. The dealership quickly implemen…
Read More
vadenbg-1030×556
Case Study

Vaden of Beaufort Brings Technology to the Service Drive

A short time ago, Vaden of Beaufort in South Carolina managed its service drive the “old-fashioned way,” according to Corporate Fixed Operations…
Read More
Manly Honda Service Department Employees
Case Study

Manly Honda goes all in with Spectrum

Just a few years ago, Manly Honda in Santa Rosa, California, was using the dealer management system (DMS) for service appointments. While appoint…
Read More
delgrande-carousel
Case Study

Del Grande Dealer Group Uses Xtime’s Integrated Solutions

Shaun Del Grande, President of Del Grande Dealer Group (DGDG) in San Jose, California, knows how to take care of customers. In his 17 y…
Read More
kiaheader
Blog, Newsletter

Kia Certifies ‘Xtime Suite for Kia Dealers’

Kia Certifies ‘Xtime Suite for Kia Dealers’ Kia dealers know they have an effective shop loading tool with Kia Schedule. Now they also have acces…
Read More
Car tire replacement.
Article

3 Ways to Get Declined Services Next Time

Persistence is necessary for achieving success in almost every area of life, and your dealership service department is no exception. The majority…
Read More
Xtime Placeholder Image
Press Releases

Autosoft Announces Integration with Xtime

Integration Provides Robust, Seamless Connection Between Autosoft’s Dealer Management System and Xtime’s Customer Retention Solution REDWOOD CITY…
Read More
Xtime Placeholder Image
Press Releases

Xtime Presents Fletcher Jones Audi with Customer Experience Excellence Award

REDWOOD CITY, Calif. (October 16, 2018) – Xtime is proud to name Fletcher Jones Audi in Chicago, IL, as the winner of the second Xtime Custo…
Read More