Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

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Article

You asked, we listened: A recap of Xperience

You asked, we listened: A recap of Xperience By Darrel Ferguson At Xtime, you are at the center of everything we do. Understanding what is and is…
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Press Releases

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships Consumers save time by making online and in-lane payments directly t…
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Video

Service Tracker: Grow Trust and Loyalty with Transparency

Are you ready to give your customers an all-access pass to your service lane? Watch the video to see how Service Tracker, available as an add-on…
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Press Releases

Xtime To Host Xperience: A First Of Its Kind Virtual User Summit

Xtime To Host Xperience: A First Of Its Kind Virtual User Summit REDWOOD CITY, Calif., September 20, 2019 – Xtime clients are invited to attend X…
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Press Releases

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement

Xtime Invite Introduces Text Marketing Offering A New Channel To Increase Customer Engagement REDWOOD CITY, Calif., September 16, 2019 — In a wor…
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Oklahoma City Volkswagen Employee Engagement
Video

Oklahoma City Volkswagen Invests in its Technology and its People

Oklahoma City Volkswagen isn’t run by a bunch of old school car guys. Its forward-thinking management team is always looking for ways to enhance…
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Assessments

Dealership Service Department Assessment

Find out if your dealership is among the most advanced in our industry. You can feel the winds of change when it comes to customer expectations i…
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Press Releases

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty

Auto/Mate Integrates with Xtime’s Inspect, Offering Digital Tools for Higher Customer Retention, Loyalty REDWOOD CITY, Calif., July 15, 2019 – To…
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Video

Honda of Downtown Chicago Captures Declined Services, Grows Profits

Honda of Downtown Chicago is one of the busiest service centers around. Every day—from daybreak to nightfall—cars stream in and out of the servic…
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Article

Fight the Fear of Change with Accessible Data

Written by, Tracy Noonan Fred Vice President & General Manager Fear is a funny thing. In humans, it generally evokes one of two well-known re…
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