Resource Library

Here are some resources to help you deliver best-in-class customer experience in your service department and grow your fixed ops revenue. It is tough to stay ahead of the curve in our quickly evolving industry. Don’t worry though, the industry studies, guides, case studies, and videos you need are all right here.

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Article

15 Questions to Evaluate Your Service Scheduling Technology

Your customers. Your team. Your dealership. When your scheduling technology works to elevate all three, you prevail, delivering on performance ex…
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Unlock Your Dealership’s Profitability with Connected Technology
Article

Unlock Your Dealership’s Profitability with Connected Technology

When the technology in your service lane doesn’t sync with the rest of your dealership, you end up with manual processes and broken workflows tha…
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All Types

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Press Releases

2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments

At the virtual NADA 2021 show, Xtime will showcase new features and integrations that now create a more convenient, transparent and digital exper…
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eBook

Learn How Top Dealers are Thriving

Implement the secrets of high performers so you can work smarter, not harder, for more profitable and more efficient fixed ops.
Download the eBook
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Article

Improve Transparency and Trust with Picture- and Video-Based Communication

In the automotive industry, service satisfaction has become an important driver of success.
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Webinar

Xtime Spectrum: World Class Service Drive Walk-Arounds Webinar

Your service walk-around process has surprising profit-producing potential. Join Don Baxter, Performance Consultant Manager at Xtime, as he discu…
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Article

Service in a Lean Inventory Environment

With fewer cars to sell, your service department can save the day in three specific ways—driving additional revenue, sourcing used cars, and spee…
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Article, Webinar

4 Best Practices to Improve Customer Experience

Accustomed to this level of service, vehicle owners now expect to have customer-centric experiences in your dealership service department. To ear…
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Webinar

Spectrum: Maximizing Profitability with an Efficient Inspection Process

Your customers expect more — more digital, more convenient. They want their interaction with your service department to happen in the palm of the…
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A Partner Committed to Your Success
Webinar

Spectrum: Improving Your Upsell Closing Rate

Your customers expect more — more digital, more convenient. They want their interaction with your service department to happen in the palm of the…
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Maximum Productivity
Webinar

Xtime Spectrum – The Empowered Customer Service Experience

Your customers expect more — more digital, more convenient. They want their interaction with your service department to happen in the palm of the…
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Webinar

Xtime Spectrum-Consumer Scheduling Experience Best Practices

See how to enhance your customer’s digital service experience with a deep dive into all the capabilities Xtime provides your dealership.
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