Video

Winning Strategies of Forward-Thinking Service Departments

Learn what tactics forward-thinking service departments are implementing to set themselves apart and boost profitability.  
Article

How to Create a Fully Digital Service Experience

What do your service customers expect from you? What kind of experience and features do they require? Today’s automotive consumers prefer to purc…
Quick Tips

Quick Tip: Managing Out of Office Communications

Learn from Daniel Watts how to set up and forward out-of-office messages, so you can always stay on top of incoming text messages from your custo…
Quick Tips

Quick Tip: Xtime Texting Options for Superior Customer Experiences

Texting is a quick, convenient way to communicate with your service customers—not to mention their preferred way to interact with you. Check out…
Quick Tips

Quick Tip: Effective Media Capture & Presentation

Xtime Performance Manager Tiffani Stefanescu provides a step-by-step overview to help you and your team create well-organized, professional video…
Article

Connect Your Technology for Better Employee Experience

See how Napelton Auto Group supports their team with the right tools and time-saving technology to ensure high customer satisfaction, transparenc…
eBook

Fixed Operations Change Management Guide

Uses this guide to get set for successful service lane technology implementation.
eBook

Service Technology Requirements Checklist

Use this comprehensive checklist to define your dealership’s service technology requirements.
eBook

Service Technology Buyer’s Kit

This buyer’s kit is the key to finding the best solution for your service department.
Webinar

Leveraging Technology for Customer Lifecycle Management

Practice makes perfect, especially in your service department. When your service team can see what they’re doing well, where they can improve, an…