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2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments

Cox Automotive study reveals dealership market share up to 34% with another 66% of the service market still up for grabs, translating to $214 billion in potential revenue.The majority of dealerships say the service department is not fully staffed, and 80% expect labor shortages to…

Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability

At the virtual NADA 2021 show, Xtime will showcase new features and integrations that now create a more convenient, transparent and digital experience for customers, which can result in higher revenue and profitability for dealers.

Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department

Xtime, the automotive industry’s leading end-to-end software service solution, today announces its collaboration with Sunbit, the technology company improving the buying and selling experience for everyday things through flexible monthly payment plans. Together, they will provide access to additional payment options for dealerships to offer consumers directly from Xtime.

Xtime Launches FlexPay to Offer Improved Service Financing Options to Dealers and Customers

Xtime is integrating with DigniFi to launch FlexPay, an easy-to-use payment option offered directly through the Xtime platform. With FlexPay, dealers can help boost service department revenue while making comprehensive auto repairs more affordable to customers.

Xtime Offers Enhanced Resources to Help Service Departments Move Forward Amid COVID-19 Struggles and Beyond

Times are changing rapidly as social distancing measures pose a challenge to day-to-day service department operations and revenue. A dealership’s fixed operations are essential during this time, and there is no greater moment to show resiliency and earn a customer’s business. To help its dealership partners seize the moment, Xtime is offering enhanced resources and multiple key features at no additional charge, helping dealers provide consumers with world-class service experiences in the changing landscape while preparing them for a more digital and profitable future beyond the COVID-19 pandemic.

Clutch and Xtime Announce Cox Automotive Mobility Solution for Fixed Ops

Clutch and Xtime Announce Cox Automotive Mobility Solution for Fixed Ops Cox Automotive deployment of on-demand owner experiences designed to help dealers drive more customer loyalty and service revenue. Xtime Schedule will allow dealers to create loaner reservations and service pickup appointments that will automatically…

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Clutch and Xtime Announce Cox Automotive Mobility Solution for Fixed Ops

Clutch and Xtime Announce Cox Automotive Mobility Solution for Fixed Ops Cox Automotive deployment of on-demand owner experiences designed to help dealers drive more customer loyalty and service revenue. Xtime Schedule will allow dealers to create loaner reservations and service pickup appointments that will automatically…

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Inquiries

Brenna Buehler | Brenna.Buehler@coxautoinc.com | 949-267-4781

Lisa Aloisio | Lisa.Aloisio@coxautoinc.com | 404-725-0651

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