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Spectrum Solution
Customers Will Always Be King.
Treat them like royalty with Xtime Spectrum
We can agree on two things: Dealers want profitable growth, but consumers are in control.
Customer demands are the biggest factors impacting service operations. They don’t just want to have their vehicles fixed correctly, they all want to be treated like your best and favorite customer—your royalty.
By 2020, the customer experience will overtake price and product as the key brand differentiator1.
Based on a recent survey, your customers want2:
- A good interpersonal experience
- Easy scheduling and prompt turnaround
- Fair and transparent pricing
- Good communications
- Amenities
Get a Personalized Demo
Xtime creates platforms that enable dealerships to deliver that royal treatment. Dealerships that use Xtime Spectrum have seen:
INVITE
179
ROs generated
per month
SCHEDULE
9.5%
increase in
retention
ENGAGE
$10
additional
per RO
INSPECT
$47
additional
per RO
By providing the premium experience that customers want and demand, you will ensure vehicle owners not only come to you but also keep coming back.
Watch how Del Grande Dealer Group in San Jose, California, creates the best experience with Xtime Spectrum.
See how Xtime helps you deliver the ultimate royal service experience.
1 Walker 2014
2 2016 Xtime Market Research Study