Author: julian

13 Nov Xtime and Sunbit Team to Offer Access to Additional Payment Options in the Service Department

Xtime, the automotive industry’s leading end-to-end software service solution, today announces its collaboration with Sunbit, the technology company improving the buying and selling experience for everyday things through flexible monthly payment plans. Together, they will provide access to additional payment options for dealerships to offer...

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06 Feb New Xtime End-to-End Service Experience Platform Capabilities Help Drive Owner Loyalty, 

New Xtime End-to-End Service Experience Platform Capabilities Help Drive Owner Loyalty, Grow Fixed-Ops Revenue  REDWOOD CITY, Calif., February 6, 2020 – As fixed operations continue to play a dominant role in dealership profitability, service departments must come up with innovative ways to drive owner loyalty and meet customers’ rising...

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10 Sep 3 Key Communications that Drive Customer Pay

3 Key Communications that Drive Customer Pay   By Darrel Ferguson There are two constants I’ve found in ​my​ 30-plus years in the auto sales and service industry that have persisted. First, the world is ever changing. Customers, trends, and tastes change. Employees (even entire dealerships) come and...

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15 Jul Is your dealership winning the war for talent?

Is your dealership winning the war for talent?  David Foutz, Vice President of Sales for Xtime You are used to competition. Most dealerships have multiple rivals within a few miles and fight for the same customers through the same channels. But there’s another competition happening that has...

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31 May Are Your Service Lane Employees Engaged at Work?

How engaged are your service lane employees?  The best dealership service lanes are designed with the customer experience in mind. The entire process is finely tuned to provide a pleasant, more efficient experience that will boost customer retention and improve profits. But with so much emphasis...

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