Back to Basics: A GM’s Guide to Managing the Service Lane
Most General Managers don’t come from a service background – but that doesn’t mean you should hesitate to be a fixed operations leader.
In this series from Brenda Berg, Fixed Operations Strategist at Cox Automotive, we provide a guide for using Xtime tools to identify goals, monitor performance along the way and increase team accountability.
![Cox-Auto-NADA2023_Cube-Identifier-with-Text_Horizontal.png Cox-Auto-NADA2023_Cube-Identifier-with-Text_Horizontal.png](https://xtime.com/wp-content/uploads/sites/2/2023/11/Cox-Auto-NADA2023_Cube-Identifier-with-Text_Horizontal.png?w=200)
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