ServiceCRM™
ServiceCRM™ combines online scheduling, dealership scheduling, call center/BDC scheduling, service marketing, advanced shop control, and certified DMS integration into a unified solution for fixed operations. By integrating these features into an easy-to-use, affordable system, Xtime automates customer retention, service scheduling and shop management, in turn, increasing dealership profitability through increased customer-paid service.
Read MoreServiceCRM™ ROI
Service departments, on average, only contribute 10% to dealership revenue, yet deliver nearly 50% of the profit. In today’s environment, where both new car sales and profitability continue to decline, improving the service department’s performance is critical to the ongoing success of most dealerships.
Xtime frees up service advisors to sell more, eliminates dropped calls into the service department, and attracts new customers to the dealership via web scheduling. As a result, Xtime increases profitability by increasing both the number of repair orders and the dollars per repair order.
Read MoreFull Product Line
ServiceCRM™ is priced, configured and delivered in three product bundles:
- 1) ServiceCRM Xpress: online service scheduling
- 2) ServiceCRM Advanced: call center scheduling + online scheduling
- 3) ServiceCRM Premium: dealership + call center + online scheduling
